Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of morgx.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***r –
Scotch is very good, the description of the seller fully corresponds to the received product. The colors are juicy, but on paper are stub. Scotch when pasting shines through, but the appearance from this does not spoil. Everything was packed in a cardboard thick box, each Scotch in its separate beautiful wrap. The winding thickness and width of the tape are displayed in the photo. Delivery was very fast
Color: 12 pcs different
AliExpress Shopper –
Everything came in great shape! Fully complies with the description! I’m glad))))
Color: 12 pcs different
I***y –
Great set. Pastel tones do not cut the eyes in the notebook, glue well
Color: 12 pcs different
k***r –
All the Scots came in excellent condition!
Color: 12 pcs different
M***n –
such cute and nice colours! ordered june 16, arrived june 30 – fast delivery. however, one problem i noticed was the green washi was different from the others.. the adhesive was very very weak and there is no inner water mark.
Color: 12 pcs different
A***r –
never received it but was issued a refund thank you
Color: 12 pcs different
N***a –
Good scotches, not disappointed. The only thing is that they are visible.
Color: 12 pcs different
D***. –
Every tape was packed, everything arrived without damage and neatly thank you for it! Quality good I am satisfied with the order of color in reality more beautiful than on my photo; with the seller did not even have to communicate, quickly sent came plus minus for a month
Color: 12 pcs different
t***h –
shipping was great the tapes are a good size and they are wide.
Good quality .
ordered 12 received 12
packaging was alright only 2 came in the packaging the rest was out in the box .
overall 10/10
no problems
Color: 12 pcs different
B***t –
ok
Color: 12 pcs different
a***a –
Chic set, wonderful colors! Everything is fine
Color: 12 pcs different
I***a –
They are beautiful! Come quickly! Colors-bomb!
Color: 12 pcs different
AliExpress Shopper –
Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good Very good
Color: 12 pcs different
T***a –
Son muy bonitos y de buena calidad!! Vienen en rollos individuales.
Color: 12 pcs different
j***j –
Neatly packed, delivered in 2 weeks. Excellent quality, I advise everyone.
Color: 12 pcs different
S***a –
They’re all according to the photos and really nice quality, they’re also very affordable!
Color: 12 pcs different
M***s –
Tapes were beautiful, i love them. And all the items that orderd from them were delivered very quickly. Thanks also to SF express. THANK you seller
Color: 6 pcs Light color
R***r –
They are beautiful colors and came in very good condition. Besides, there’s a lot of tape
Color: 12 pcs different
R***e –
They’re beautiful! The colors are cakes and with a great finish! With a good quantity of product; Highly recommended.
Color: 12 pcs different
S***s –
Beautiful colors. Great service
Color: 12 pcs different