Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of morgx.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***v –
Hello to everyone!! In general, the guys ordered I received on April 22 on May 12. That’s not long enough.✈The product is recommended. Especially those who ride the wild on the sea.♂️ Packed was of course not hood but the goods are whole. I decided to test a bucket of water with a volume of 10 liters. 7 liters managed to wash the floor of the car Chevrolet Lacetti universal. The pressure is enough to rinse completely. The Complete comes-the suction cup that holds the shower itself and the hooks really did not understand what they are for. You will not regret it.✌
Voltage: 01
r***r –
Delivered quickly. According to the description. Works very well
Voltage: 01
D***v –
It’s been a long time, but Chinese friends don’t care. I managed to open a dispute but the parcel turned out to be in the mail.
Voltage: 01
S***I –
Fast shipping zero problem.
Voltage: 01
O***Y –
Fast delivery, convenient product, thanks. Friends will get shipping from Turkey comes in about 1 month, customs fee takes 15 tl in delivery. TR comes from the price sold at 100 tl.
Voltage: 01
i***e –
You have to try it yet, but it looks pretty good!
Voltage: 01
U***R –
It came to Istanbul in 10 days with free shipping, including a huge weekend, which is my aliexpres record. The seller gave the cargo very quickly the same day passed the customs 16tl with the customs tax PTT delivered. It works very well in my first use. I recommend it.
Thank you very much to the seller
Voltage: yellow
C***a –
Everything ok just need to prove it I recommend the seller.
Voltage: blue
V***v –
The parcel was sent immediately after payment, but at the airport for some reason the parcel was deployed. I ordered a transport company DPD with delivery to the point of issue, I thought it would be faster. The track number changed twice, but the departure did not leave China. The seller immediately offered to open a dispute so that he could return the money. With transport companies this problem is not the first time, it is easier to order by mail of Russia.
Thank you for your honesty.
Voltage: yellow
V***N –
THANK YOU ! NICE ! FAST DELIVERY ! SAFETY ! LOOK GOOD AND GOOD QUALITY !!! GOOD LUCK AND HAPPY DEALS !!!
Voltage: blue
C***o –
All perfect! Exceptional after-sales service.
Voltage: blue
Y***k –
Крутая штука, особенно подойдëт для дальнобойщиков и любителей путешествовать на автомобиле. Напор воды вполне комфортный, достаточный.
Посылка шла в Беларусь семь недель.
Рекомендую, у данного продавца на момент заказа было самое выгодное предложение по цене.
Voltage: blue
R***a –
Пришёл целый, проверили- всё работает. Брали на дачу для бани, напор хороший, мне понравилось.
Единственное “Но” – ну очень долгая доставка, заказала 08.07 получила 21.08, хотя указано было 10 дней доставка. Продавец дал не тот трек для отслеживания, на связь выходил, но тоже долго отвечал
Voltage: blue Ships From: CHINA
J***s –
OK
Voltage: blue Ships From: China
K***n –
Доставка в течение недели со склада в Москве, пока работает.
Voltage: yellow Ships From: Russian Federation
AliExpress Shopper –
Los 5 primeros usos, excelente.
El envío, rápido como el que más.
Muchas gracias
Voltage: yellow Ships From: CHINA
K*** –
Пришло очень быстро, все комплектующие на месте! Продавца рекомендую!
Voltage: blue Ships From: China
S***n –
All ok, thank you, best regards.
Voltage: blue Ships From: Russian Federation
g***g –
The goods came in a month, packed in a pupyrku, packaging and goods whole, in appearance, everything is super as in the description, in the case has not yet tried, as I will try to complement the review… Seller recommend ..
Voltage: yellow Ships From: CHINA
S***v –
Everything came whole, shower exactly as in the description, I’ll check it out.
Voltage: yellow Ships From: Russian Federation