Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of morgx.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
K***s –
Arrived in a month. Everyone works great. Let’s see if it lasts long. Housing metal. Looks solid.
Color: 12V-White
I***o –
Excellent indicators, I buy not the first time. I advise you
Color: 12V-Blue
I***k –
The indicator came in working condition, corresponds to the description, I recommend
Color: 12V-White
R***i –
Perfect as per order, indeed thank the seller. Long times. Recommended the purchase. Thank you
Color: 220V-Blue
Y***k –
Shipping is very expensive. All over AliExpress. For 1 unit of goods shipping dollar for example, for 2 units of goods 2 dollars A for three 3 dollars… Although the product is really very small and comes all exactly in one bag.
And what about this product is made qualitatively, comes with O-rings. Shark shines perfectly as for indication does not blind. Recommend. Go to my site with reviews. http://aliexpress-driver.blogspot.com
Color: 12V-Yellow
R***v –
The LED came exactly in exactly, the product is satisfied, everything works))
Color: 220V-Yellow
A***w –
Item received within 3 weeks in well packed and good condition.
Color: 220V-Red
Y***l –
посылку получил в срок на укрпочте. с продавцом не общался. спасибо!
Color: 220V-Yellow
A***v –
Long sent the seller. Shine brightly, for my needs even too much, I will add resistance. To the touch, the quality is 4 with a small minus.
Color: 12V-Blue
R***v –
быстрая доставка, качество огонь, для такой малютки
Color: 12V-Yellow
P***g –
jakość ok, nie podłączyłem jeszcze, nie wiem jak świeci .
Color: 12V-White
K***v –
СПб Лен. Обл. Всеволожск 28 дней. Бросили соседям в почтовый ящик. Лампули нормуль, все работают. Размеры милипиздрические.
Color: 220V-Red
V*** –
Доставка в Нижегородскую область за 3 недели сборным грузом, светят не ярко, не слепят.
Color: 220V-Green
H***R –
Пришло. Сборка не плохая. Если честно казалось что голова будет больше. Сам светодиод целый. Как индикатор советую брать. В комплект положили ещё две резиновые прокладки.
Color: 6V-Red
B***h –
like the pictures and descriptions. came very quickly.
Color: 12V-Blue
U***t –
Good as described. Came also with small O-Rings.
Color: 220V-Red
a***v –
Seller recommend! Thank him so much!
Color: 220V-Yellow
S***v –
49 days to 58 regions. Until I connected, I ordered Green for 220 V. I do not advise the seller, very long…
Color: 220V-Green
G***f –
Ordered with different voltage. The seller signed and packed in different packages. Thank you seller!
Color: 12V-Blue
V***a –
Very good lanterns, everything came up, the description corresponds
Color: 12V-Red