Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of morgx.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
o***a –
So Soft, nice. Not glued yet. Then I will add the review
Color: C01-Brick-White Dimensions: LXH 70cm X 77cm
i***a –
You can wash.
Color: C01-Brick-White Dimensions: LXH 70cm X 77cm
M***a –
Very beautiful wallpaper, glued intentionally, delivery very fast, 2 weeks before the CBD, the seller is very sociable, answered all questions, packed very well
Color: D01-Marble-Khaki Dimensions: LXH 70cm X 77cm
M***r –
If it’s very nice.. The pliegos is like a little more than the size of a cosine bring 2 aunq took me longer de 1mes
Color: C01-Brick-White Dimensions: LXH 70cm X 77cm
a***o –
I love it. It came on its date and I really like it pretty much it’s easy to cut and it looks great. I have asked little by little to know how it would look and I will certainly ask again
Color: C01-Brick-White Dimensions: LXH 70cm X 77cm
e***e –
Thank you so much, seller.
Color: D01-Marble-Khaki Dimensions: LXH 70cm X 77cm
N***a –
Delivered quickly, glued comfortably and beautifully
Color: D01-Marble-Khaki Dimensions: LXH 70cm X 77cm
g***r –
I gat my order and it’s perfect!!
The material looks so great look like a real brick!
Thank you so much
Color: D02-Marble-Gray Dimensions: LXH 70cm X 77cm
M***r –
alguna arruguita del transporte. Pero por lo demás perfecto
Color: C01-Brick-White Dimensions: LXH 70cm X 77cm
F***a –
stupendo
davvero una bella idea
lo sto usando come sfondo per i miei video di tik tok
arrivato in pochissimo tempo
Color: C08-Brick-Black Dimensions: LXH 70cm X 77cm
n***v –
Thank you for your attention.
Order came quickly. As in the photo.
Color: K08 545 Dimensions: LXH 30cm X 30cm
R***r –
Good wallpaper (Sheet 70*70 cm)) took to glue on old wallpaper. Delivery fast to the point of issue of orders.
Color: C01-Brick-White Dimensions: LXH 70cm X 77cm
F***i –
The finesse looks so beautiful. It came fast. I’ll comment after I use it. Thank you.
Color: C01-Brick-White Dimensions: LXH 70cm X 77cm
t***a –
Ma benio a faulty plate with so many days I think ke has time to check them
Color: D01-Marble-Khaki Dimensions: LXH 70cm X 77cm
A***y –
It’s the second time I buy from this salesman I’m short and I had to ask again for the shipping took 24 days
Color: C01-Brick-White Dimensions: LXH 70cm X 77cm
m***n –
Excellent arrived exactly according to the picture and in the fastest time
Color: K01 509 Dimensions: LXH 30cm X 30cm
R***r –
Quickly came⚓⚓
Color: D03-Marble-Blue Dimensions: LXH 70cm X 77cm
v***v –
All as stated in the order, everything came, I recommend the product.
Color: C01-Brick-White Dimensions: LXH 70cm X 77cm
M***a –
O. O.
Color: D01-Marble-Khaki Dimensions: LXH 70cm X 77cm
D***r –
Received quickly and very nice, easy to place.
Color: D02-Marble-Gray Dimensions: LXH 70cm X 77cm