Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of morgx.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
AliExpress Shopper –
The goods arrived very quickly (in 5 days). Everything is in excellent condition, I was very glad that the seller put a lot of bonus: sketchbook, two gel black pens, glove, gold silver gel pens, white gel pen and three liners (one liner is extra, but as the liners say, there are not many). I also found in the set two blenders (and again one more, but so nice (☐ ”’이) ). Thank you very much seller, I am very satisfied with the order.♡♡♡♡
Color: 168 Color White body Ships From: Russian Federation
D***a –
The goods came in 15 days in Novouralsk. I ordered from Russia, sent from China, in any case quickly enough. I took 80 colors, everything is well written, they smell of alcohol as well as all other alcohol markers, notepad is not for markers, they need to draw on more dense paper.
Color: 80 Color White body Ships From: Russian Federation
A***a –
The parcel arrived in Moscow in due time. Delivery was in Russia. Of all 80 markers, one was dry. Thank you very much for the gifts!!! The baby is happy!
Color: 80 Color White body Ships From: Russian Federation
A***a –
The markers are full of delight. Later I will do the painting and supplement. sent quickly. only the courier did not send long waited, wrote to the seller he quickly replied said that the courier will soon contact. and indeed the Courier wrote the next and said when it will bring. Well, I’m glad
Цвет: 80 Color White body Доставка из: Российская Федерация
Y***s –
The description is accurate, but there are, what strange pens used lie with the flomasters? The packaging is good, the bag is also not torn. The seller has long considered my order, although delivered from tmolla very quickly. For suspicious pens in the bag I put a minus score, although the seller will recommend! Total 4 out of 5!
Color: 40 Color White body Ships From: Russian Federation
E***a –
Delivery from Moscow to Krasnodar-5 days. Quantity is According. All markers are working. The baby is happy. Thank you seller)
Color: 80 Color White body Ships From: Russian Federation
K***k –
Shipping zipper. Fire quality. Her daughter screamed with pleasure like a pig. All markers draw, no defective. And gifts were given. In general, thank you
Color: 168 Color White body Ships From: Russian Federation
I*** –
Excellent markers 80 colors + gifts pen Black 2 pieces, white, gold, silver + notebook and glove and everything in the purse. My daughter liked it very much. Delivery to Ryazan in two days Super.
Color: 80 Color White body Ships From: Russian Federation
V***v –
I got it pretty fast! Felt-tip pens are super, all are alive. There are many gifts! I recommend the seller and the goods!
Color: 168 Color Black body Ships From: Russian Federation
V***a –
Fast shipping. The courier delivered directly home 5 days after the order on the site. Gifts put a lot the seller. The daughter is crazy about these markeroa. I ordered 2 times already. I did not communicate with the seller.
Color: 168 Color Black body Ships From: Russian Federation
J***a –
Received with delivery to the house, for 4 days after payment, ordered from Russia, all as written, markers are all excellent, one dripped on the table when it opened, but does not flow from it. Gifts all put that declared.
Color: 168 Color White body Ships From: Russian Federation
E***a –
It was the fastest delivery from Ali! I ordered 17.06 markers, and brought me 20.06 of them. Delivery was Courier to door. Ordered 168 colors. Everyone but one write perfectly, one marker N 137 does not write, unfortunately, very dry. Markers are packed in a bag, as a gift put 2 leners 0,5mm, 2 bilateral liners, silver and gold gel pens, sketchbook 150g/m2 density, drawing glove. I order a second set of markers from this seller. The paint did, the same colors no
Color: 168 Color White body Ships From: Russian Federation
AliExpress Shopper –
It came in 2 weeks ordered from Russia the order was not tracked I live in paselka and I brought a courier in 20 30. I ordered 80 colors all the gifts really liked the weight of the parcel 1 kg 540 gr. Felt-tip pens are all without marriages only color 84 is crowded.
Color: 80 Color White body Ships From: Russian Federation
G***o –
Thank you to the seller, for the fast delivery (5 days) and for the gifts. The packaging was excellent, nothing was hurt. Several markers drifted, but leaving them alone for a few hours and in a horizontal position, everything went away. Markers almost all match the color of the cap, the photo shows. Markers are not repeated, all 168 pieces. Recommend!
Color: 168 Color Black body Ships From: Russian Federation
U***a –
Very cool markers. The daughter is delighted. Markers write beautifully, juicy. There are no dried or cracked. Gifts are completely satisfied (there is still a map of flowers, but the child did not fill it), the only negative-When packing, the corner near the sketchbook was jagged (see para. Photo).
Color: 168 Color White body Ships From: Russian Federation
A***a –
Заказала 19.07, приехала 23.07 курьером домой из Польши в Прагу, быстро.
Цветов много, подарки в виде лайнеров и ручек продавец положил целую горсть. Ни одного засохшего маркера, только один был переполнен и забрызгал всё вокруг когда я его открыла. Впитала лишние чернила в салфетку, всё стало ок. Все маркеры на месте, ни одного повторяющегося.
Лайнеры в комплекте размываются. В пути два маркера потеряли колпачки, но не засохли. У многих маркеров перо долото не воткнуто до конца и/или стоит криво, поправлять самим (видно на фото). Белая ручка была раскручена наполовину и вытекла. На одном из маркеров был какой-то дохлый прилипший китайский комар ._. Прилагающийся к набору подарочный альбом НЕ для маркеров!
Но про градиенты и переходы можно забыть. Некоторые неплохо смешиваются, но в основном чет не очень. Хотя если взять обычную бумагу, не для маркеров, где они будут сохнуть дольше (но и расплываться сильнее) то переходы и можно сделать. Пришлось рисовать более графично.
Color: 168 Color White body Ships From: Poland
D***a –
Дошли очень быстро до Питера (заказывали по РФ – заказывали в пятницу 24.07, получили 29.07 в среду = 5 дней.
Брака не обнаружили, по получили много приятных подарков, обещанных в заказе: блокнот 150гр/м3, 30 листов; три черных фломастера, белая гелевая ручка для бликов, золотая и Серебрянная гелевые ручки, два тонких 0,5 мм линера чёрного цвета. И перчаточках для рисования – сразу оценили – очень удобная.
По самим фломастерам: тщательно упакованы в пакет с пупырошками, без повреждений, все равномерно наполненны. Сумка как на фото, но в использовании не удобна.
проверили цвета: несмотря на то, что они не пахнут, они ведут себя как спиртовые. цвета насыщенные, хорошо выраженные. Бумага в альбоме гладкая, мелованная их не выдерживает – прокрашивают почти насквозь. Чуть лучше ведёт себя рыхлая акварельный бумага 200 гр/м3, но все равно некоторые цвета насквозь. наилучшим образом подходит тонкая мелованная бумага, предложенная продавцом в наборе для фломастеров.
Благодарим продавца!
Color: 168 Color White body Ships From: Russian Federation
A***k –
Came in 2 weeks whole. All markers are perfectly written, but some have different colors from the color on the case, but this is normal. I ordered 168 colors, why-fig knows. In the kit there was a glove, a sketchbook (not for markers), two gel pens, three liners, gold and silver pens and white gel.
Color: 168 Color Black body Ships From: Russian Federation
v***v –
Markers came in just 5 days in Belgorod! And sent 3 hours after registration (ordered from Russia). I brought the courier right to the apartment. Very satisfied with the purchase) all markers came whole, no dried. Thank you to the seller for the gift (3 liners, 2 gel black pens, white pen, silver and gold and sketchbook, only not for markers) ordered 168 colors, all in place, two Zero. Only there was no room for 146 in the flowers probes, but it’s not scary. A clear matter of color on markers and on paper differ, it’s normal. In general, the purchase is happy
Color: 168 Color White body Ships From: Russian Federation
A***a –
I really liked the markers. There was a small problem with delivery but it’s only me, went to Ufa 4 days. Came in a good package with a navel, in a bag, ordered 80 pieces, as a gift put a white pen, two thick liner, silver and gold pen, black gel pen, and glove. In general, the markers are very satisfied. Thank you.
Color: 80 Color Black body Ships From: Russian Federation