Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of morgx.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
AliExpress Shopper –
Conforms to the description, came quickly. The dots are too bright, I hope it will not interfere.
Color: PINK-SOFTCOVER Size: DOTTED 143x205mm
Y***a –
Good diary, fully meet expectations, since the order has been 25 days. The pages are actually noticeably dense, the dots are well printed, the pattern moves quite a bit from page to page with fields. Pages are typed by blocks and are like stitched. The cover is glued, the layer of material resembles something medium between the cardboard and the skin, soft, in the package for some reason immediately there was dust and small garbage that sticks to the cover, but that’s OK. There are slight breaks on the cover in the process of transportation, in general OK. The track was checked by the Russian Federation, the parcel from China arrived at the customs of Yekaterinburg. There were no gifts that others write about. Paper density 160, so it will go well for graphics, if someone wanted watercolor to work in the Daily look for paper with a density of 200 and above 🙂
Color: BLACK-SOFTCOVER Size: DOTTED 143x205mm
E***a –
Great notepad. Pages are tight. The dots are exactly printed everywhere. There is a bookmark, an elastic band for the pen, and an elastic band for the girth of a completely notepad. On the last page of the pocket. There is a small smell, but not critical; I think it will quickly fade. In Rostov-on-Don came a little less than a month. Recommend.
Color: plant logo Size: HARDCOVER-DOT GRID
K***a –
Very nice cover and dense sheets. Recommend!
Color: HARDCOVER-BLANK Size: HARDCOVER-BLANK
AliExpress Shopper –
To the Tula region, the order took about 20 days. On the cover is a small defect, probably due to mail. Everything is well packed, the diary itself is better than I expected. Thick cover, dense dots sheets are well printed. Behind there is a pocket. Everyone is very satisfied, thank you!
Color: BLUE-HARDCOVER Size: HARDCOVER-DOT GRID
E***a –
The quality is excellent, the paper is pleasant to the touch. It went 13 days to Moscow
Color: plant logo Size: HARDCOVER-DOT GRID
A***a –
Everything corresponds to the description! Exactly as in the photo of the seller. The quality is excellent.
Color: plant logo Size: HARDCOVER-DOT GRID
AliExpress Shopper –
The journal took a month to get here but I could follow the tracking which was nice. It’s just like in the pictures and feels really good quality! The pages are nice and thick so hopefully there’ll be no bleed. I also love the dots, I was afraid they’d be too dark but they’re just perfect! It also has a pocket in the back, a pen holder and the rubber band. It got a bit bent at the corner on the way here but it’s not too serious.
Color: plant logo Size: HARDCOVER-DOT GRID
Y***o –
Отличный блокнот, очень плотные страницы!
Color: squirrel logo Size: HARDCOVER-DOT GRID
M***l –
I really liked the quality, the delivery is fast. In the notepad there is a bookmark, an elastic band, a pocket behind and a holder for the pen. The cover is rigid, as stated, the paper is dense.
Color: plant logo Size: HARDCOVER-DOT GRID
P***a –
Это замечательный ежедневник, о нем можно только мечтать.
Единственное НО это то что от рисунок бумажки пропетался на обложке.
Color: FOX LOGO Size: HARDCOVER-DOT GRID
y***y –
Блокнот Качество супер. Купила второй, так как первый закончился и ним я очень довольна. Большая плотность бумаги. 160 г/м. Поэтому в нем 160 страниц. Всего 80 листов. Если хотите больше листов, нужно искать блокнот с меньшей плотностью.
Есть 1 закладка. Задний карман. В точку. Качественный. Приятная на ощупь обложка. Края листа закругленные. Самые плотные листы.
Веду в нем свой ежедневник. Bullet journal. На месяц мне нужно 7-8 листов. Хватило на 8 месяцев. + ещё в нем у меня 12 листов с коллекциями
Color: YELLOW-HARDCOVER Size: HARDCOVER-DOT GRID
AliExpress Shopper –
The notebook is great, the colours are beautiful and the paper looks like very good quality. The only thing I am sad about is that there is only one bookmark, for some reason I thought there will be three of them.
It came little bit damaged on the side but it is nothing really. On the fox picture there are little scratches but they look like eyes, so it is okay. I am just little bit woried the gold will scratch too easily (I bring my journal everywhere with me in backpack etc.).
But overall, I am really happy with this product.
Color: FOX LOGO Size: HARDCOVER-DOT GRID
d***d –
Behind the package there is a stain left, in the rest the notebook is chic
Color: BLUE-HARDCOVER Size: HARDCOVER-DOT GRID
L***m –
Ordered on 16th September and arrived at UK address on 29th September. The product is true to the picture and came with a free stencil, bookmark and stickers. Got a little knocked about in transit but it’s only minor. The dots are very light so won’t interfere with any artwork. Pages are numbered.
Color: plant logo Size: HARDCOVER-DOT GRID
m***a –
Beautiful!!! So happy and very happy with how the water colour holds up on these thick pages
Color: plant logo Size: HARDCOVER-DOT GRID
I***e –
I ABSOLUTELY LOVE IT. Paper is thick, everything is as described. Feels very luxurious. Is better than many other I have tried before. Definitely would buy again.
Color: plant logo Size: HARDCOVER-DOT GRID
A***a –
It’s just wow! At first I thought it was a very high price for a notebook, but then I saw the quality! Neat cover, dense pages. In addition, as a gift still put stickers and stencils. I think that now I will order notebooks only here)
Color: PINK-HARDCOVER Size: HARDCOVER-DOT GRID
A***a –
The diary came wrapped in a cardboard package: the package slightly crumpled, but on the diary it did not affect. In the parcel were enclosed bookmarks-stickers and stencil.
In the diary, exactly 160 pages, all in point, pages are numbered. Even in the middle it opens well, as it is sewn, not glued.
Color: plant logo Size: HARDCOVER-DOT GRID
E***a –
I’m delighted! The quality is very good, the sheets are dense as wanted!
Color: GREY-SOFTCOVER Size: SOFTCOVER-DOT GRID