Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of morgx.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***V –
The shipment took a long time for covid19 but thanks to the public service it is already in my house without breakage
Emitting Color: E14warm white Wattage: 36LEDs
R***V –
The shipment took a long time for covid19 but thanks to the public service it is already in my house without breakage
Emitting Color: E14warm white Wattage: 36LEDs
I***k –
Delivery fast. Everything matches the description. I’ll take it for the second time. Everyone is happy.
Emitting Color: E14cold white Wattage: 72LEDs
I***k –
Delivery fast. Everything matches the description. I’ll take it for the second time. Everyone is happy.
Emitting Color: E14cold white Wattage: 72LEDs
j*** –
Everything came in pretty late but within the deadline
Emitting Color: E27cold white Wattage: 72LEDs
j*** –
Everything came in pretty late but within the deadline
Emitting Color: E27cold white Wattage: 72LEDs
V***v –
It shines not very bright, but the light is also moderately available in the room, the room is not big light enough, + How much will work do not know, store options we have 1-3 months and the lamp spark +
Emitting Color: E27cold white Wattage: 72LEDs
V***v –
It shines not very bright, but the light is also moderately available in the room, the room is not big light enough, + How much will work do not know, store options we have 1-3 months and the lamp spark +
Emitting Color: E27cold white Wattage: 72LEDs
g***n –
Fast shipping and good product.
Emitting Color: E27warm white Wattage: 72LEDs
g***n –
Fast shipping and good product.
Emitting Color: E27warm white Wattage: 72LEDs
A***u –
Went 1.5 months, everything is normal, the light is white as it chose.
Emitting Color: E14cold white Wattage: 48LEDs
A***u –
Went 1.5 months, everything is normal, the light is white as it chose.
Emitting Color: E14cold white Wattage: 48LEDs
S***v –
They look good. Corresponds to the description. Delivery fast to Mo 17 days
Emitting Color: E27warm white Wattage: 72LEDs
S***v –
They look good. Corresponds to the description. Delivery fast to Mo 17 days
Emitting Color: E27warm white Wattage: 72LEDs
R***n –
Excellent light bulbs, I order the second time, the people who have been working for half a year without problems, ordered in another room.
Emitting Color: E27cold white Wattage: 69LEDs
R***n –
Excellent light bulbs, I order the second time, the people who have been working for half a year without problems, ordered in another room.
Emitting Color: E27cold white Wattage: 69LEDs
A***n –
unbearably long delivery due to corona lockdowns. Quality is good as usual.
Emitting Color: E27warm white Wattage: 72LEDs
A***n –
unbearably long delivery due to corona lockdowns. Quality is good as usual.
Emitting Color: E27warm white Wattage: 72LEDs
V***n –
Брал 24 шт, на 2 люстры, упакованно качественно, доставка неделя и они у меня до Ирк.обл , качество супер , светит ярко брал в зал , быстро, качественно, оперативно, цена супер, стоит своих денег, товар достойный, продовей отзывчивый, все отслеживается спасибо
Emitting Color: E27cold white Ships From: CHINA Wattage: 69LEDs
V***n –
Брал 24 шт, на 2 люстры, упакованно качественно, доставка неделя и они у меня до Ирк.обл , качество супер , светит ярко брал в зал , быстро, качественно, оперативно, цена супер, стоит своих денег, товар достойный, продовей отзывчивый, все отслеживается спасибо
Emitting Color: E27cold white Ships From: CHINA Wattage: 69LEDs
J***J –
Todo Perfecto. Volveré a comprar. Diferentes tamaños de casquillo y luminosidad para diferentes ambientes. Bien empaquetadas.
Emitting Color: E27cold white Wattage: 69LEDs
J***J –
Todo Perfecto. Volveré a comprar. Diferentes tamaños de casquillo y luminosidad para diferentes ambientes. Bien empaquetadas.
Emitting Color: E27cold white Wattage: 69LEDs
V***v –
Месяц в пути,всё нормально,4 лампы все работают.Хороший продавец
Emitting Color: E27cold white Ships From: CHINA Wattage: 72LEDs
V***v –
Месяц в пути,всё нормально,4 лампы все работают.Хороший продавец
Emitting Color: E27cold white Ships From: CHINA Wattage: 72LEDs
k***k –
За два года около 100 посылок получил. Эта первая с браком. Обидно.
Emitting Color: E27cold white Ships From: China Wattage: 36LEDs
k***k –
За два года около 100 посылок получил. Эта первая с браком. Обидно.
Emitting Color: E27cold white Ships From: China Wattage: 36LEDs
N***o –
In Moscow it reached 1.5 weeks in Pyaterochka. The lamp is bright, it works. But the size was larger.
Emitting Color: E14warm white Ships From: China Wattage: 24LEDs
N***o –
In Moscow it reached 1.5 weeks in Pyaterochka. The lamp is bright, it works. But the size was larger.
Emitting Color: E14warm white Ships From: China Wattage: 24LEDs
AliExpress Shopper –
I recommend this seller. Sure & trusted Person. Fast Shipping & Safety Packing. This is my 2nd Order. Thank you Seller.
කිසිම අවුලක් නැතුව කාලයක් පාවිච්චි කරන්න පුලුවන්. මං දෙවැනි වතාවට ගෙන්නුවෙ. කලිම් ගෙන්නපු එක තාම පාවිච්චි කරනවා. Seller උනත් පට්ට හොඳයි. බය නැතුව ගනින් පාවිච්චි කරල විස්වාසයෙන් කියන්නෙ.
Emitting Color: E27cold white Ships From: China Wattage: 72LEDs
AliExpress Shopper –
I recommend this seller. Sure & trusted Person. Fast Shipping & Safety Packing. This is my 2nd Order. Thank you Seller.
කිසිම අවුලක් නැතුව කාලයක් පාවිච්චි කරන්න පුලුවන්. මං දෙවැනි වතාවට ගෙන්නුවෙ. කලිම් ගෙන්නපු එක තාම පාවිච්චි කරනවා. Seller උනත් පට්ට හොඳයි. බය නැතුව ගනින් පාවිච්චි කරල විස්වාසයෙන් කියන්නෙ.
Emitting Color: E27cold white Ships From: China Wattage: 72LEDs
o***r –
Normally, E27 is a big cap, and E14 is small. It does not shine bright. The photo shows. And in the second cap LED lamp 13 W, bought in the store for 145 rubles. thanks to the seller.
Emitting Color: E27cold white Ships From: CHINA Wattage: 72LEDs
o***r –
Normally, E27 is a big cap, and E14 is small. It does not shine bright. The photo shows. And in the second cap LED lamp 13 W, bought in the store for 145 rubles. thanks to the seller.
Emitting Color: E27cold white Ships From: CHINA Wattage: 72LEDs
A***v –
Light bulbs are yellow, packed well, there is a flickering noticeable phone, for comparison in the photo different lamps. The seller is good. Recommend.
Emitting Color: E27warm white Ships From: China Wattage: 72LEDs
A***v –
Light bulbs are yellow, packed well, there is a flickering noticeable phone, for comparison in the photo different lamps. The seller is good. Recommend.
Emitting Color: E27warm white Ships From: China Wattage: 72LEDs
L***O –
Received in good time with AliExpress direct shipping. Good communication from seller. Item as described. Will recommend to all my friends. Thank you.
Tried the lights and they work well. Good quality.
Emitting Color: E27cold white Ships From: China Wattage: 72LEDs
L***O –
Received in good time with AliExpress direct shipping. Good communication from seller. Item as described. Will recommend to all my friends. Thank you.
Tried the lights and they work well. Good quality.
Emitting Color: E27cold white Ships From: China Wattage: 72LEDs
A***r –
did by accident accept that the bulbs where here but that’s wasn’t the case.
so I did send the seller a message and they kept me informed about the shipment.
the bulbs arrived 100%. So no damage found on the package and the bulbs.
Emitting Color: E27warm white Ships From: China Wattage: 24LEDs
A***r –
did by accident accept that the bulbs where here but that’s wasn’t the case.
so I did send the seller a message and they kept me informed about the shipment.
the bulbs arrived 100%. So no damage found on the package and the bulbs.
Emitting Color: E27warm white Ships From: China Wattage: 24LEDs
AliExpress Shopper –
Order came in 20 days
It works fine, the only thing that does not shine very much as I would like, but in principle good
Emitting Color: E27cold white Ships From: China Wattage: 72LEDs
AliExpress Shopper –
Order came in 20 days
It works fine, the only thing that does not shine very much as I would like, but in principle good
Emitting Color: E27cold white Ships From: China Wattage: 72LEDs