Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of morgx.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
v***a –
Pas encore poser mais à l’air bien épaisse comparer à d’autres qui s arrache facilement celle moustiquaires à l’air solide merci
Color: Black Size: W 100cm x H 300cm
C***a –
Good. Good. But I thought I was coming with the velcro to hook up. It comes with 4 patches. Thank you
Color: Ivory Size: W 100cm x H 100cm
D***N –
Satisfied
Color: Black Size: W 80cm x H 300cm
P***s –
Lógicamente viene doblada, la descripción y las medidas son iguales, viene con unos parches por si se te rompe. El paquete azul no se que es
Color: Black Size: W 100cm x H 100cm
Y***n –
high quality
Color: Gray Size: W 100cm x H 100cm
P***. –
Great quality product. Really good seller. Even sent a repair kit.
Color: Black Size: W 120cm x H 300cm
AliExpress Shopper –
Получил за 20 дней. Хорошее качество.
Color: Gray Size: W 80cm x H 300cm
J***z –
El envio ha sido rapidisimo. Falta comprobar las medidas y la calidad, pero tiene muy buena pinta
Color: Gray Size: W 100cm x H 100cm
AliExpress Shopper –
Excellent mosquito net, dense, until Hung, but it feels much better than mosquito nets that are sold in stores
Color: Gray Size: W 150cm x H 200cm
T***n –
Sorry to Say That it Arrived Wrong Size (shorter).
Seller Came with A Solution to re-send new one.
I guess that i will not lose the usage of resent product after all .
but, I’ve lost a valuable time as to finish a job as Handyman.
Thanks for Service.
Accidents Do Happen (but why me???…..)
T.
Color: Black Size: W 120cm x H 300cm
I***r –
It came quickly
Color: Ivory Size: W 150cm x H 200cm
m***o –
Such as description and I arrive quickly, super recommended
Color: Ivory Size: W 80cm x H 300cm
A***o –
The grid came whole, all as in the description. Cells small mosquito will not get through. Quality is good.
Color: Ivory Size: W 100cm x H 100cm
L***k –
good material, high quality, fast delivery ,with a small gift
Color: Black Size: W 80cm x H 300cm
AliExpress Shopper –
Unfortunately, not received and yet the article arrived at customs. There must have been a loss of parcel between customs and my home. Too bad. I will retry an order later.
Color: Gray Size: W 120cm x H 300cm
AliExpress Shopper –
Very quickly came the order in 9 days to Russia. The size is even slightly larger than 100 by 101 cm. Packed in plastic mail Gray and clear bag.
As a gift flavoring Jasmine and patch. Quality is good. 10 stars to the seller. I recommend buying from this seller.
Color: Gray Size: W 100cm x H 100cm
AliExpress Shopper –
Came with an expected time. Heavy duty mosquito net. Also an adhesive extra backup (see photo). Good quality. As for the thickness, see the photo when it is a single, double, and four times folded. Came with a free satchel gift. Overall, it gets the job done, and the extras are a simple incentive that is … alright.
Color: Gray Size: W 100cm x H 100cm
u***n –
good. very rigid
Color: Ivory Size: W 120cm x H 300cm
M***c –
I am very impressed with this seller. the screen arrived in 12 days. As promised by the video demo, this was a very strong screen. It’s one tough screen. in addition, they also gave a bonus stick on screen for repairing big holes in the wall. I will find that useful one day. One MORE bonus, they gave a bag of fragrant something reminding the buyer to give them a good rating. I used the screen to block out mosquitoes from our smallest window. This is a seller that earned 100% of my praise.
Color: Gray Size: W 100cm x H 100cm
AliExpress Shopper –
Great grid. Great stuff. Not gauze, quite hard. The seller did well and put a gift.
Color: Black Size: W 100cm x H 100cm