【About us】FOROUREYE is a professional supplier of a focus on the development and sales of household and commercial lighting products, with the high efficiency light-emitting LED light bulbs, vintage edison bulb, LED infrared motion detection light bulb, LED Strip, microwave oven LED light bulb, patio umbrella light, rechargeable closet light, and all kinds of lamp sockets/holders, the products cover more than 10 species, nearly one hundred kinds of goods.In our store, you can always purchase the lamps and lanterns that make you satisfied, used in family, landscape, restaurant or cafe, hotel, entertainment, architecture, art galleries, track lighting and outdoor lighting lamp etc..If you run into an issue after receiving the items, don’t worry, please feel free to tell us, we will compensate or resend according to the situation, until you are satisfied.
【Sales network】Our business scope is mainly North America, Brazil, Europe, Sweden. In the future, we will continue to forge ahead and vigorously explore overseas markets in line with the enterprise concept of “pragmatic, efficient, enthusiastic and beyond”.
Q1: How many days will samples be finished?And how about the mass production?
A1: Generally 3-5 days for samples making. The leading time of mass production will depend on the quantity.
Q2: How do you ensure the quality?
A2: We get three QC processes:1.For raw materials;2.During the half of production; 3.Final QC test one by one after aging 12hours.
Q3: How to do if any quality problems on our side in the warranty time?
A3: First, take pictures or videos as proof and send to us.We will replace new ones for free.
Q4: OEM OR ODM accepted?
A4: Yes,we can do OEM & ODM,logo on the light or package both are available.
Q5: Can we get support if we have our own market position?
A5: Please inform us your detailed market demand,we will discuss and propose helpful suggestion for you,to find the best solution for you.
Q6: Is there any cheap shipping cost to import to our country?
A6: For small order,express will be the best.And for bulk order,sea ship way is best but take much time.For urgent orders,we suggest via air to airport.
Q7: What is the warranty for our lamps?
A7: For the lamps,we have 1-2 years warranty.
Q8: What is your trade assurance?
A8: 100% product quality protection
Q9: Do you support dropshipping
Q10: What is the daily processing volume of your order and how long it can be shipped？
A10: We can process 5000 orders per day and can ship within 48 hours.
Q11: How long can we receive the goods, how to determine if the goods are lost, and how can we solve it after the loss?
A11: The time of arrival is related to the mode of transportation. You can choose the best mode of transportation when you place an order. If you are not sure, you can consult our customer service staff. In general, it can reach 80% of the world in 8-20 days. If you haven’t received your goods within 60 days, we can assume that the goods have been lost and we will refund you in full.
100% product on time shipment protection
100% payment protection for your covered amount