Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of morgx.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
v***k –
Seller honest, sent the goods at a discount. Fully complies with the description. Bright and colorful print, packing in Tubus, all safe. Definitely recommend!
Color: A-1 Size (Inch): 13x18cm no frame
U***e –
absolutely love it! the are really good quality , much better than I expected. highly recommend. thank you .
Color: W Size (Inch): 60x80cm no frame
S*** –
Absolutely delighted with the prints the quality is very good, way better than expected. Packaging was even on point. Thank you seller
Color: X Size (Inch): 20x30cm no frame
a***a –
Доставка 2 недели. С купонами вышла за 150р.30 на 40.картина супер.
Color: R Size (Inch): 30x40cm no frame
AliExpress Shopper –
Paintings are super, print on canvas. I ordered a size of 40-60 all exactly. Price for 3 pieces 835 руб. Recommend
Color: X Size (Inch): 40x60cm no frame
A***a –
PACK SZŁA ONE AND A HALF MONTH TO POLISH❤PICTURE CAME PACKED IN PLASTIC CONTAINER TUBE SO PROTECTED NEVER ULEGNIE DESTRUCTION IS GORGEOUS AND PERFECTLY MADE LOOKS REALLY KUPIŁAM ŚLICZNIE RECOMMEND SHOP BECAUSE ALL ITEMS WHICH THERE ARE AMAZING
Color: S Size (Inch): 13x18cm no frame
R***r –
The paintings came in time, track оьслеживался, description and quality all correspond. I always read and watch customer reviews, only then I order. I’m happy with the goods, I recommend the seller!
Color: U Size (Inch): 60x80cm no frame
K***a –
Delivery 15 days, the pictures are good, the frame is not included
Color: W Size (Inch): 50x70cm no frame
L***o –
Beautiful poster of very good quality!! Arrival well packed in hard plastic tube. Very happy with my purchase… I highly recommend this seller.
Color: D-4 Size (Inch): 30x40cm no frame
M***v –
Very nice pictures, same as described!Very good quality. Will buy again! Recommended! Fast Shiping!
Color: S Size (Inch): 60x80cm no frame
P***a –
Really liked the pictures
Quality Super
Color: E-5 Size (Inch): 40x60cm no frame
O***a –
The quality of the print is excellent! It came for 3 indivisible Tubus. The size came up perfectly. Recommend!
Color: X Size (Inch): 30x40cm no frame
V***a –
The picture is bright, cool!! Delivery fast! In the frame will look great! I have all)
Color: X Size (Inch): 60x80cm no frame
v***v –
Thank you so much for these wonderful posters!!!!i love it!!!!it looks like on pictures!!!and I am going to order another one! Big love
Color: M Size (Inch): 30x40cm no frame
C***n –
very very nice it looks good on my living room
Color: G-7 Size (Inch): 50x70cm no frame
F***m –
Very nice painting. Given exactly as in the presentation photo. Satisfied with my purchase.
Color: X Size (Inch): 60x80cm no frame
S***o –
The product is of excellent quality and more beautiful than the pictures. Already have several. Comes packaged in a plastic tube resists. Congratulations to the super fast to Portugal. success!
Color: T Size (Inch): 40x60cm no frame
I***v –
Very satisfied with the quality of excellent delivery fast photo then I will attach in general recommend!
Color: C-3 Size (Inch): 50x70cm no frame
g***r –
Excellent and the colors are very clear, the frame I installed
Color: X Size (Inch): 60x80cm no frame
e***e –
Pictures as in the description, the quality is not bad for this money, in a picture with a red flower, pixels are slightly visible… generally satisfied
Color: S Size (Inch): 50x70cm no frame