Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of morgx.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
AliExpress Shopper –
Came without defects exactly as in the descriptions
Color: A
R***y –
Product description was really accurate. I really love it and it’s look nice. Thank you.
Color: A
X***a –
Cool and convenient packaging, high-quality printing, all colors are bright. Madly liked the set! Everything is very cool and neat!
Color: A
i***i –
Fast shipping! We reached Moscow in a month. Stylish and quality stickers. Most convenient packing!
Color: C
A***e –
According to the description. Delivery rather fast. Pretty colors. Good quality!
Color: D
e***e –
really cute, I expected to be bigger, but still cute!
Color: A
U***r –
Very pretty sticker set in a handy pouch. I would definitely buy it again.
Color: D
T***a –
Excellent quality, fast delivery. Real Treasures) very pleased with the store.
Color: D
I***e –
Superbe boutique qui fait désormais partie de mes favoris, j’adore la qualité, l’emballage, tout quoi!
Color: D
S***a –
Thanks to the seller!!! Everything came very quickly, of excellent quality, very cute and colorful, it was packed perfectly)))
Color: A
AliExpress Shopper –
довольно не плохо, но очень тусклые
Color: C
k***a –
очень красивые наклейки, как в описании
Color: D
A***n –
was very surprised at how fast it came! everything came as expected and is so so cute
Color: A
E***R –
Omg, it came in a cute pouch!!! Love the colors, I’m definitely going back to get the other colors. Yes, they are stickers, in case you were curious!!! I can’t wait to use them in my cardmaking and journaling projects!!!
Color: B
E***r –
Pegatinas en papel ideales para bullet journal, colores muy bonitos y estampados bien definidos. Vienen en una bolsita tipo zip para guardarlas. Recomiendo sin duda!
Color: B
m***m –
Package well packed and in good condition. The images are good quality, they look perfect, the paper is washitape type.
It’s taken more than a month and a half to arrive.
Color: A
t***e –
It lacks 3 small round stickers. I have 9 instead of 12. Too bad but I keep the product anyway.
Color: D
v***v –
Cool stickers, each in two copies
Came for a month with a small
Color: C
n*** –
I actually didn’t even notice the items would come in a plastic secure plastic package that includes a zip? I was so surprised by that! I love it all, all the pictures and materials used and super good quality! I’m very happy with my purchase and definitely going to buy more from this shop! 🙂
Color: E
y***a –
Beautiful, similar to vintage stamps. thematic.
Color: D