Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of morgx.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I***u –
Until Gomel went 37 days packed well, the seller is sociable, put the amount low, like everything looks qualitatively
Color: GxAB862C Ships From: China
R***l –
I order ×2
I get just 1!!!!!
I pay for 2!!!!
Color: JxAB862C Ships From: China
n***n –
I ordered a set specifically for the cottage, because I can not drive regularly to Polish, chose a set with a maximum timer, so that watering can be carried out according to time. The goods ordered April 25, came on May 1, very fast delivery, it’s just super, but when after a week began to check the timer, it turned out that it did not work. Does not turn on even the screen, only with a long press at a certain angle can see the image on the screen, but when you release the button, the screen again goes out. Told the seller about it, for which he has been feeding me breakfast for a month, that tomorrow he must answer from the factory. Offered him the exchange of a defective timer for a full, did not wait for the answer, the week is silent. I opened a dispute, I wanted to return the goods for free, but the administrators from the site also do not say where to send it, I have no address left. Now and at the cottage it can not connect, not back send can not, I can not return the money. Do not buy anything from this seller, otherwise you will regret the money.
Color: JxAB862C Ships From: Russian Federation
P***e –
Good materials!
Color: AxAB862C Ships From: China
AliExpress Shopper –
All OK! Thank you.
Color: IxAB862C Ships From: China
Y***e –
Thank you very much. In Moscow came for a month, well packed. The seller answered questions. Recommend.
Color: JxAB862C Ships From: CHINA
AliExpress Shopper –
Everything is fine, but it turns out these sets are better for drip watering
Color: AxAB862C Ships From: CHINA
m***n –
The goods exactly as in the description, but their money is not worth it, in vain bought,
Color: IxAB862C Ships From: China
A***v –
I returned most of the money back through cashbackworld.ru all got, everything is fine.
Color: JxAB862C Ships From: CHINA
Y***g –
Product think quicker well-received. Sooner or later installed see scheduled day… Work well and hope.
Color: DxAB862C Ships From: CHINA
M***v –
Пришло достаточно быстро для нынешней ситуации, всего за 40 дней до Караганды, Казахстан. Хотя и было упаковано в 2 слоя пупырки, однако защитная крышка клапана таки треснула под натиском почты, хотя, может и проглядели при отправке. Рассыпухи положили на одну больше. Продавец, хоть и старается отвечать на вопросы, но, видать с англицким у него плохо и в итоге получается “твоя-моя не понимать”, и проще забить на вопрос. Однако в целом доволен. Осталось протестировать, и если будет работать как я хочу, то буду брать ещё.
Color: FxAB862C Ships From: CHINA
A***u –
благодарю буду рад заказывать у вас
Color: GxAB862C Ships From: China
E***n –
19 дней до Москвы . Все работает .
Color: IxAB862C Ships From: CHINA
b***i –
شكرا لكم المنتج دقيق جدا وانا راضي بالمنتج اشد الرضاء
التأخير كان بسبب وباء الكرونا
اعلم انه ليس بسببكم
نتمنى خصومات لنا بالمرة القادمة واسراح في التوصيل
شكرا لكم
Color: JxAB862C Ships From: China
g***m –
This corresponds to the description the fittings of the tap lacks a little quality from where the Teflon rollers.
It still takes good pressure to make the whole work.
Color: IxAB862C Ships From: CHINA
N***i –
Il prodotto corrisponde alla descrizione è stato spedito velocemente ma ci ha messo molto tempo per arrivare. Lo provo e aggiorno la recensione
Color: IxAB862C Ships From: CHINA
R***a –
Everything offered was delivered, Accurate description and very fast delivery
Color: HxAB862C Ships From: CHINA
S***c –
Fast delivery, looks good, all parts are there as described. More information when set and ru device. So far, very satisfactory. If it will work properly , very good value for money I payed.
Color: ExAB862C Ships From: China
C***o –
Very good product, arrived super fast, just need put to work
Color: JxAB862C Ships From: China
y***s –
Very good the product, metal sprinklers, and good quality all in general. Fast and serious good seller, recommended without hesitation. Shipping completely Super protected. Thank you salesman.
Color: IxAB862C Ships From: China