Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of morgx.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
P***t –
Maintenance before use Sofirn IF25 & SP33 V3.0 Beautiful mind. I’ve bought twice from this Store in the past and each time the purchase went smoothly. Great seller High recommend.
Emitting Color: 5000K Body Color: with 26650 battery Ships From: China
A***r –
Well, the 2500 shines better do not know what 3.5 lumens are talking about (in Turbo)
Emitting Color: with 25560 battery Body Color: black Ships From: China
m***t –
Very good product delivery OK serious reliable seller
Emitting Color: 6500K Body Color: with 26650 battery Ships From: China
O***i –
The best flashlight you can buy in 2020 and the price is a huge underated bonus, Thank You Sofirn!!. High quality.
Emitting Color: 5000K Body Color: without battery Ships From: China
i***r –
Took a flashlight with a battery of 26650 surprisingly very high quality flashlight with a capacity of 5400 mAh measured at a low of large current. the flashlight is also good with two groups of modes.
Emitting Color: 5000K Body Color: with 26650 battery Ships From: CHINA
E***a –
Came relatively quickly, after 17 days, brought the courier cdek. the package came slightly crumpled. Packed in two bags. And so inside everything is fine. The flashlight is generally a bomb, it shines perfectly, many modes. Everything is qualitatively assembled, everywhere seals, very satisfied. All as in the description. Good seller. I advise everyone.
Emitting Color: 6500K Body Color: with 26650 battery Ships From: CHINA
E***y –
Excellent I like the flashlight nice small compact and bright.i would definitely recommend and this is not my first Sofirn product I got a few actually and they all are awesome if you want a nice thrower I would recommend the sofirn c8g
Emitting Color: 6500K Body Color: with 26650 battery Ships From: United States
I***m –
Хороший фонарь. Особенно понравилось управление и зарядка, очень удобно пользоваться
Emitting Color: 5000K Body Color: without battery Ships From: CHINA
D*** –
Excelente linternas las recomiendo administran muy bien el rendimiento de la batería gestionando una iluminación imprecionantemente buena lo recomiendo
Emitting Color: with 25560 battery Body Color: black Ships From: China
D***d –
Swieci tighter than Convoy S21a SST40 6000K, but also is larger. Is woodoporna, lay week in the lake and works
Emitting Color: 5000K Body Color: with 26650 battery Ships From: CHINA
V***v –
Фонарь доехал за две недели. До Москвы отслеживания Практически ни какого. На поезде, через Алма ату, 12 дней. Но из Москвы уверенно трекнулся Сдеком, и 2 дня до Тулы, с доставкой на дом. По сравнению со старым велофонарём , это Фонарь – МОНСТР. На максималке, светит ярче фары машины. Все режимы работают как часы. Очень подробная инструкция на русском языке. Берите с большим аккумулятором в комплекте, не пожалеете. Аккум (цена – качество) пять баллов. Большое спасибо производителю и продавцу. Бренд Sofrin оправдывает себя на все сто. Пять звёзд однозначно !!!
Emitting Color: 6500K Body Color: with 26650 battery Ships From: CHINA
T***n –
ส่งเร็วมาก แต่สินค้าค้ายังไม่ได้ทดลอง ไว้ทดลองสินค้าแล้วจะมารีวิวเพิ่ม
Emitting Color: 6500K Body Color: with 26650 battery Ships From: CHINA
B***o –
Zamówienie dotarło w ciągu dwóch tygodni natomiast o mało co paczka nie została zwrócona do nadawcy bo TEN podał nie pełny adres (bez numeru mieszkania).
Emitting Color: 6500K Body Color: with 26650 battery Ships From: China
K***v –
Доставка из Москвы в Москву – 3 дня. Качество отличное. Все функции работают. Удивила возможность плавного регулирования яркости света.
Emitting Color: 6500K Body Color: with 26650 battery Ships From: Russian Federation
D***n –
отличный фонарик, немного переработан драйвер относительно первой версии. Зарядка через usb-c это удобно, но кроме комплетного кабеля мало какой подойдёт, т.к просто не влезают из-за того что порт в углублении.
Emitting Color: 6500K Body Color: without battery Ships From: Russian Federation
P***H –
This arrived very quick for a change. This is my 2nd Sofirn Torch. V3 this time. This lamp is amazing, its crazy bright and it outshines all of my other Convoy M3 and S2 lamps. The bonus is the USB-C charging which saves time!
Emitting Color: 6500K Body Color: without battery Ships From: China
J***k –
Very well lit at night, not too hard, firmly made. Recommend.
Emitting Color: 6500K Body Color: with 26650 battery Ships From: Poland
A***r –
Once again Sofirn does not disappoint. This is my second purchase of this Flashlight which I bought in the kit form battery included, for a more than reasonable price. This light really kicks it out! With up to 3500 lumens of Intense Floodlighting. The Huge battery Barely fits inside this very portable powerhouse. It is a third Gen Light that has earned it’s accolades as a powerful floodlight and this is its most potent form. I bought it for it’s amazing runtimes on relatively high lumens settings! Having a 150 lumen “Low” that runs for 26 hours and 36 minutes! And a 450 lumen “Medium” that goes for 9 hours and 21 minutes! That’s no kick in the pants by any means! I’ll take this whenever and wherever I go. The 26650 Battery thats rated for 5000 Mah…will become your “old faithful” too :o)
Emitting Color: 6500K Body Color: with 26650 battery Ships From: China
A***n –
Very good torch! But only 1 button. I would recommend buying one with 2 buttons. The flashlight turned on by accident in my pocket on HIGH mode. it gets hot easy. The light of the torch is amazing so good! It has 4 light settings and strobe mode. The battery is 550mah and charges with a type C cable. I have attached photos with other torches I would recommend. This torch I would recommend for a home. You take it use it and put back. No camping or daily use. It turns on too easy in the pocket.
Emitting Color: 6500K Body Color: with 26650 battery Ships From: CHINA
R***. –
I’m taking the second lantern of this company. Satisfied completely. Quality of materials and performance at altitude. Such a compact pocket model. Pleased with the new charging option via Type-C. And all the controls were moved to one button, so it’s logical. Turbo mode works about 5 minutes (in winter it will last longer) further should be a smooth decrease in brightness. At the same time, the body heats up to 50 degrees. Under normal modes it is heated weak. I recommend definitely. Delivery from Moscow to Rostov 6 days.
Emitting Color: 6500K Body Color: with 26650 battery Ships From: Russian Federation