Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of morgx.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
S***a –
Soft, pleasant to the touch. The size and color match.
Color: Pink Size: 200x230cm(78x90inch)
t***t –
In Minsk went almost 3 months, I thought I would not come already. The dispute closed, decided to wait, be what it will be. Came without tracking. Thin, pleasant touch. The color is bright. The ordered size is 200 × 230 actually 208 × 216. In general, I liked it.
Color: Lt Purple Size: 200x230cm(78x90inch)
E***a –
Good, big enough plaid. The pile is short, the 5 th eye is pleasant to the touch.
Color: Lt Purple Size: 200x230cm(78x90inch)
l***l –
The order came in three weeks, the quality is good, after washing did not sit down and everything is fine, very soft, 100% synthetics. color black. The order is satisfied, I recommend to buy.
Color: Black Size: 200x230cm(78x90inch)
A***a –
Купила, чтобы использовать как покрывало на постель. До Новосибирска шёл 19 дней с момента заказа. Цвет ближе к персиковому, чем к бежевому. Качество хорошее, мягкий и приятный. Брала на кровать 200х160. Запаха нет.
Color: Beige Size: 200x230cm(78x90inch)
B***a –
Super fast! there is no smell. Soft, but tiny. for the interior is excellent.
Color: LT Grey Size: 200x230cm(78x90inch)
S***o –
Пришло в Астрахань за 25 дней. Мягкое и нежное, для ребёнка в самый раз.
Color: Jade Size: 70x100cm 28x39inch
E***a –
Exactly such as in the picture the perfect bedspread, soft, odorless, the color is bomb! Met all expectations
Color: Yellow Size: 200x230cm(78x90inch)
O***a –
Very cool plaid, nice fabric, I recommend!
Color: Lime Green Size: 200x230cm(78x90inch)
T***d –
Delivery private parcel or collissimo in France 1 week, with detailed tracking Wow AliExpress no longer laughs it becomes serious! I love it!!! Perfect item
Color: Dk purple Size: 200x230cm(78x90inch) Ships From: China
V***y –
The blanket is warm, pleasant to the touch, the size matches. From Moscow to Chita reached 9 days.
Color: Coffee Size: 200x230cm(78x90inch) Ships From: Russian Federation
K***a –
The color is dark as in the picture, thin. After washing on the mode “wool” has not changed, the size has not decreased. warm, not prickly. The seams are not processed very neatly in places
Color: Dk purple Size: 180x200cm(71x78inch) Ships From: China
V***a –
Good plaid, color sent a little different. But it’s nothing, the Plaid itself is pleasant. Sent fast.
Color: Wine Size: 200x230cm(78x90inch)
R***a –
Detailed product description of soft and delicate color beautiful yellow all comply with description Super recommend this seller quality very good delivery time 2 weeks came very fast
Color: Yellow Size: 180x200cm(71x78inch) Ships From: China
R***r –
Plaid thin, but not translucent, plush, soft, took to make a sofa. came quickly, without marriage, the size matches. The price is overstated in my opinion, at least the delivery is free. Thank you for the goods)))
Color: Black Size: 180x200cm(71x78inch) Ships From: China
A***t –
the product was perfect, just the size I expected the color came out a little darker than expected but it’s ok my dog loves it and it’s very perfect and soft definitely recommend
Color: DK Pink Size: 100x140cm 39x55inch Ships From: China
A***v –
Plaid came very quickly, ordered a second time (the first under it is red), the quality is again at altitude, the color is pleasant, immediately again washed and remained the same as it was, I advise everyone.
Color: Black Size: 200x230cm(78x90inch) Ships From: Russian Federation
M***A –
Good quality! Recommend 🙂
Color: Black Size: 200x230cm(78x90inch) Ships From: China
N***K –
Very cozy and soft feeling. It’s warm and has a nice color. The red color is in real better but my phone camera made the color too bright. It came really fast. Within two weeks.
Color: Red Size: 100x140cm 39x55inch Ships From: China
A***a –
My tablet doesn’t do the pictures very well but the color is just like, it’s fine but it warms up more than it looks. This is the second time I buy but in another color, I recommend the material and the seller
Color: Sky blue Size: 180x200cm(71x78inch) Ships From: China