Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of morgx.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***v –
Товар дошел очень быстро. Упаковано, также, хорошо. Никаких повреждений! Пришло смс сообщение, что товар находится в ближайшем пункте выдачи (на кассе магазина Пятерочка). Подключил, проверил – работает. Один нюанс, чтобы не пугались, пока в USB-разъему не вставлена нагрузка, то есть не поставлен на зарядку какой-нибудь гаджет, красный светодиод не загорается. Это, собственно, хорошо. Зарядное устройство находится в спящем режиме, практически не потребляет тока и активируется при наличии нагрузки. Пока все работает. Если что случится в ближайшее время, напишу.
Type: A1 Black EUUSB Rated Voltage: 250V
f***z –
los en chufes son de buena calidad mejor de lo esperado por un precio ajustado el paquete alegado muy rápido bien empaquetado vendedor de calidad muy recomendable
Type: A1 Silver gray EUUSB Rated Voltage: 250V
C***s –
It’s already the second time you bought this salesman. Less than a week since I ordered it and as always everything perfect. Seller 100% recommended
Type: A1 White EUUSB Rated Voltage: 250V
A***v –
The socket came quickly yet did not put.
Type: A1 Silver gray EUUSB Rated Voltage: 250V
v***g –
Everything came in, pretty fast. Checked everything works. The seller Thank you very much.
Type: A1 White EUUSB Rated Voltage: 250V
S***n –
Everything works. The whole thing. To our podrazetnikov do not fit, either trim, or order together with sockets.
The diode only burns when something is connected to the USB.
Type: A1 White EUUSB Rated Voltage: 250V
K***a –
Came quickly) about two weeks, looks simple, but neat. We have such 1500₽ in the shops of the city
Type: A1 Black EUUSB Rated Voltage: 250V
v***m –
Fast shipment, delivery. The box got it, but it’s whole. We will try to install, test. Two sockets-five bolts. Why would it?
Type: A1 Gold EUUSB Rated Voltage: 250V
A***v –
Excellent all, dimensions internal 40mm x 60mm, 31mm depth
Type: A1 White EUUSB Rated Voltage: 250V
S***N –
The order went 12 days to the Altai territory to the seller respect connected everything works class the truth at the tape of the inside a little more than in Russia, this is not a problem, you are Russian, it means you will!
Type: A1 White EUUSB Rated Voltage: 250V
V***v –
Very good outlet, plastic is dense, quality.
Type: A1 White EUUSB Rated Voltage: 250V
R***r –
It came quickly, in a box. I like it. Thank you. It will be necessary to expand the subset for installation.
Type: A1 White EUUSB Rated Voltage: 250V
T***a –
They changed it. It burns when you connect the device.
Type: A1 White EUUSB Rated Voltage: 250V
L***t –
Everything works. Excellent! Light up the bulb when you connect the cable
Type: A1 White EUUSB Rated Voltage: 250V
AliExpress Shopper –
The goods came, quickly everything is fine. I try to put
Type: A1 Black EUUSB Rated Voltage: 250V
D***n –
Goods are slave, quality is normal
Type: A1 Silver gray EUUSB Rated Voltage: 250V
S***o –
Everything ok
Type: A1 White EUUSB Rated Voltage: 250V
O***z –
Very well I like it quite
Type: A1 White EUUSB Rated Voltage: 250V
A***v –
Got it all good
Type: A1 Black EUUSB Rated Voltage: 250V
V***v –
Everything is fine, very fast.
Type: A1 White EUUSB Rated Voltage: 250V