Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of morgx.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***z –
Good quality and elegant design. It took just over a month to arrive in Spain in the middle of Covid.
Color: large black PRO 15cm
M***u –
It’s nice and cool, though the color doesn’t match much. I ordered yellow and it came to me with a maroon color. It’s nice too.
Color: largre yellow PRO 15
p***p –
Chic ruler! Irreplaceable in the designer’s handbag)) still buy))
Color: small red PRO 15cm
V***v –
Nice little compact. It’s metal. Some strange 1:75 and 1:125 but the needed ones are there – 1:100; 1:200; 1:250 and 1:500
Color: small green PRO 15cm
AliExpress Shopper –
product as described. good
Color: large blue PRO 15cm
E***r –
Exactly the same as the photo, the quality is expected and arrived very quickly.
Color: small blue PRO 15cm
AliExpress Shopper –
스케일 정확합니다.
알미늄이라 고급스럽네요.
Color: large black PRO 15cm
g***r –
rígida como el metal, bonita y pequeña. lo recomiendo
Color: small black PRO 15cm
J***O –
빠른배송 감사합니자..제품이 사진 보다 더 좋습니다
Color: large black PRO 15cm
L***a –
Hermoso escalímetro. Exactamente lo ofrecido. Muy recomendables.
Color: small red PRO 15cm
e***m –
흠집방지용 개별 프라스틱포장, 1개만 비닐 포장으로 왔음
Color: large red PRO 15cm
P***d –
Buenos , bien grabados y muy livianos
Color: small blue PRO 15cm
A***e –
They are really small, like mini rulers but they are cute
Color: largre yellow PRO 15
A***T –
It came well, the only problem is that on one fin they put 2 scale s one above the other, and another fin was without scale. I opened a dispute and got my money back without having to return the product. Too bad it wasn’t well manufactured. The quality is very good.
Color: small red PRO 15cm
A***y –
Thank you for the quality! On the line is not paint but engraving! Very good goods, thank you again! Ordered more, for gifts! Good luck to you!
Color: large green PRO 15cm
h***k –
Price cheap and terrific ^^
Color: small red PRO 15cm
L***C –
Beautiful. He arrived in perfect condition. The color is accurate
Color: large blue PRO 15cm
D***o –
Excellent workmanship, lightweight and versatile.
Color: small black PRO 15cm
F***N –
Right and fast
Color: small blue PRO 15cm
J***l –
Thanks to the seller arrived early and the product is of excellent quality and was very smart to send me my 3 items in one package I highly recommend regards
Color: small red PRO 30cm