Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of morgx.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***r –
Order arrived in 20 days. Diameter 25,5mm, there is a retainer. It came perfectly. It’s not metal, it’s plastic, but it holds tight. For a long time I wanted to fix the second lake from a flowing water heater. Thank you.
Color: 25MM Chrome
A***O –
Delivery to Kiev due to pandemic 97 days to ukrposhtu. The seller did well, responded to the letters in time and extended the protection period three times, the parcel was tracked. Packing in two воздушнопузырьковых bags. The description corresponds, became like a native, for 82 UAH. Very good product, I recommend those who are ready to wait and not overpay. To the seller thanks and wishes for prosperity!
Color: 22MM Chrome
H***a –
Excellent fit fasteners. Looks good was a month and a half
Color: 18-25MM Chrome
Y***v –
Quality is declared. At first, when installing the black seal fell out. Not long searched, found in the pipe. The rest is as stated. There’s a crack on the head. It turns tight. No matter what. 25 pipes are perfect. Then I will supplement after the shower.
Color: 25MM Chrome
***v –
Super fast delivery!!! Do n. Novgorod parcel reached 9 days! I received it in the Russian post office. Also pleased with the packaging (two postal packages with pupyrki and a separate soft retail bag).
As for the product itself, it fully corresponds to the description and photo of the seller.
The installation took 15-20 seconds.
On the guide pipe the village is perfect, does not hang out and does not slide. Let’s see what happens next and how long it will last. If there are problems, I will immediately complement the review. In the meantime, the power was completely satisfied.
Shop and I recommend it definitely!!!
Once again, thank you very much for fast processing and delivery of my order!!!
Seller respect and respect!!!
Color: 18-25MM Chrome
Y***v –
пришёл быстро, качество хорошее, упаковка надёжная. рекомендую.
Color: 24MM Chrome
AliExpress Shopper –
Супер быстрая доставка! Подошло как родное. Посмотрим сколько прослужит. Bravat сломался через 3 месяца. Спасибо продавцу! Буду заказывать ещё!
Color: 22MM Chrome
T***r –
The product corresponds to the description. Neat and reliable (double packages with air filler). Shipping fast. Seller recommend.
Color: 18-25MM Chrome
s***o –
Very fast shipping
And perfect product
Tighten to thread
And it grabs very well
Fenomeno
Color: 18-25MM Chrome
R***r –
Здравствуйте, товар ваш получил всё отлично ставлю вам 5 звезд за отличную работу и быструю доставку все все бы так работали как вы.
Color: 18-25MM Chrome
A***s –
Muitoooooooo arrived fast, material very good, exactly as pictured and came very well packed in two plastic packaging bubble.
Color: 18-25MM Chrome
S***a –
Delivery instant. Good quality nozzle. I recommend the goods and the seller.
Color: 19MM Chrome
S***v –
Everything corresponds to the description. It came to celoti and safety. Thank you seller.
Color: 18-25MM Chrome
E***v –
Good qulity. Well holds on the bar and holds the shower well.
Color: 19MM Chrome
K***o –
Fits perfectly. Holds the shower tight. Quality is normal for the price.
Color: 18-25MM Chrome
M***z –
Complies with the description, fits perfectly, aesthetic and impeccable finishes.
For solidity, to do with time.
Color: 18-25MM Chrome
S***v –
Normal plastic, keep well, I’m happy, not worse than the original one, even better looks, massive and installation without removing the rack
Color: 18-25MM Chrome
I***a –
Thank you very much for the order delivered in a short time. Literally in two weeks. Everyone would work like this!!! Everything came up, thank you very much. The thing is quality. I did not communicate with the seller at all, but I put five stars everywhere.
Color: 18-25MM Chrome
S***v –
Delivery to Kharkiv 30 days. Recommend. The goods are good.
Color: 19MM Chrome
A***. –
Great thing.
I did. Holds the Lake tightly, there is an adjustment of the tilt. The adjustment itself is tight, fixing by clicks.
Fixing the height position is strong, you can not move it without pressing the button.
Unpacking this product will be on Calais # ahuchuna YouTube.
Color: 22MM Chrome