Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of morgx.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***Z –
All ok, good tough and pretty material.
Color: Gray Size: 80cm x 300cm
G***y –
I already have it installed on the porch and it’s very good quality I recommend
Color: Gray Size: 150cm x 200cm
F***r –
Very well packaged I ordered 2 just 14 days I install it within 1 week and I will put A more detailed comment
Color: Gray Size: 80cm x 300cm
AliExpress Shopper –
Отлична анти москитная сеть. Взял для ознакомления самый маленький размер. Ячейки сетки примерно 0.7х1.0 мм. Ремонтный кусочек сетки в подарок плюс жасминовый ароматизатор. Ремонтный кусок ячейки примерно 2.0х2.0 мм. и размер ячеек скачет. Если переживет зиму закажу больший размер. Доставка быстрая около двух недель.
Color: Gray Size: 80cm x 80cm
AliExpress Shopper –
The cells of this grid are 2 times smaller than that of the usual one. No Moss will get through. very strong. All you need: hands and a roller for baking. Выдёргиваете an old grid and, with the help of a roller, clamp the elastic band, pulling a new grid.
Color: White Size: 100cm x 300cm
m***e –
uitstekend
Color: White Size: 100cm x 200cm
B***o –
Perfect as the description. Easy to cut and put.
Color: Gray Size: 80cm x 200cm
A***n –
Everything is fine, only the packing is not in a roll, but it is not critical.
As a bonus there are patches and perfume, thank you to the seller
Color: Gray Size: 80cm x 200cm
M***o –
precies als op de foto.snel bezorgd
Color: Gray Size: 150cm x 200cm
N***y –
très bonne qualité, toile serrée, je recommande
Color: White Size: 120cm x 300cm
K***a –
arrived fast. good quality. came with patch for holes and a bag of scent leaves as a gift. thank you
Color: White Size: 150cm x 200cm
J***r –
best contact – all fine
Color: Gray Size: 120cm x 300cm
a***s –
I was not expecting folding at the reception but hey have to put them now. Delivered before.
Color: White Size: 150cm x 200cm
E***n –
It is exactly what is described, it is a very good quality mosquito net fabric, the order arrived very fast, I recommend the purchase.
Color: Gray Size: 120cm x 300cm
AliExpress Shopper –
Very quickly came the order in 7 days to Russia. The size of the grid is 80 by 80 cm. Packed in plastic mail Gray and clear bag.
As a gift flavoring Jasmine and patch. Quality is good. 10 stars to the seller. I recommend buying from this seller.
Color: Gray Size: 80cm x 80cm
G***a –
It’s been in two weeks.
Color: Gray Size: 80cm x 80cm
V***v –
Mesh good, the cell is less than I had on my native stretched very strong and the folds are smoothed with an iron through a damp rag. Delivery was fast and tracked. three parcels were dined in one.
Color: Gray Size: 120cm x 200cm
B***n –
Ordered:09/20/20; Recv’d:In Only a Weeks/FAST! to LA, USA. This screen material was a bit smaller than I thought it was NOT a “Roll”, but a Folded Square. I cut+hung it up on each side to protect a Butter Melon Plant from High Winds we get during Hurricane Season+it worked Great! The Grid was small like described. Being a ‘White’ screen, Ppl can’t even “see” the screen from their cars on the road by our house, which is what I wanted, so Win! I recommend this Seller & This product (just pay attention to the product’s size!!)
Color: White Size: 150cm x 200cm
J***T –
The mesh is too small, but it matches the photos.
The folded packaging is not a good choice, packing the mosquito net by rolling it would avoid folds…
Color: White Size: 120cm x 300cm
B***n –
Good mesh. In size. Thank you.
Color: Gray Size: 80cm x 80cm