Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of morgx.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
E***s –
Thank you ! Fast shipping, very good product !
Emitting Color: Warm White Wattage: 5V usb power supply Style: 10m 100led 50Clip
M***n –
Came a day before the due date. (NEEDS 3 double AA batteries) got them in red. It’s pretty long,bendy.
Emitting Color: changeable Wattage: 3AAA Battery powered Style: 5m 50led 30Clip
E***a –
Изначально такая хрупкая конструкция не вызывала доверия, но при подключении очень понравилось 🙂 Вставить провод можно в адаптер зарядки для телефона – всё работает. Тоненькая аккуратная проволока даже добавляет изящности)) В комплекте аж 50 прищепок, одна оказалась сломанной, но вообще не беда) Спасибо большое продавцу за быструю отправку и исправность гирлянды !)
Emitting Color: Warm White Wattage: 5V usb power supply Style: 10m 100led 50Clip
E***s –
Спасибо большое продавцу
Доставили быстрее, чем написали.
Гирлянда супер
На деле проверю позже, отпишусь!
Emitting Color: Yellow Wattage: 3AAA Battery powered Style: 10m 100led 50Clip
AliExpress Shopper –
Great product! They came in secure package, didn’t have any damages. Lights themselves are bright and beautiful, the clips also work great. There was 1 clip that was broken, but it was fixed. Definitely recommend product and seller! Thanks!
Emitting Color: Warm White Wattage: 3AAA Battery powered Style: 10m 100led 50Clip
v***v –
It came in 10 days to the Amur region. Connected in the car, works. The color is the one that you need. True, it seems too thin
Emitting Color: White Wattage: 5V usb power supply Style: 10m 100led 50Clip
M***d –
This led light is beautiful and I love the purple, its bright like i want it to be. I hope it’s the length that i requested as well.
Emitting Color: Purple Wattage: 5V usb power supply Style: 5m 50led 30Clip
J***o –
1 week in Spain
Emitting Color: White Wattage: 3AAA Battery powered Style: 5m 50led 30Clip
K***a –
It came in two weeks. Whole, everything works without cracks. Prishephok put 4 more, apparently just in case. The only thing that there is no bolt and there is a hole. Well, it’s not so scary. Recommend.
Emitting Color: Warm White Wattage: 3AAA Battery powered Style: 10m 100led 50Clip
o***l –
nice quality product
Emitting Color: White Wattage: 3AAA Battery powered Style: 5m 50led 30Clip
A***a –
100% compatible with the description. Light is quite strong. The cable is made of iron wire, which can be molded. Need batteries-3 X “sticks”, which is not included. Cable can be no problem put into the bottle to get decoration. Very fast shipping. To Polish dotarło in about 1 week.
Emitting Color: Warm White Wattage: 3AAA Battery powered Style: 5m 50led 30Clip
I***s –
Very much what I excepted
Emitting Color: Blue Wattage: 3AAA Battery powered Style: 10m 100led 50Clip
AliExpress Shopper –
The lights are great, they arrived on the estimated date and in perfect condition, none of them were melted and they work perfectly.
Emitting Color: Warm White Wattage: 5V usb power supply Style: 10m 100led 50Clip
g***r –
Cool, little ones. Flimsy, but in general everything is super
Emitting Color: Warm White Wattage: 5V usb power supply Style: 5m 50led 30Clip
m***o –
Exelent as they describe it work at the very cute is what I was looking for
Emitting Color: Pink Wattage: 5V usb power supply Style: 2m 20led 10Clip
m***r –
Quick order, arrived in Spain in 2 weeks. It’s what you see in pictures, satisfied
Emitting Color: White Wattage: 3AAA Battery powered Style: 5m 50led 30Clip
A***o –
Delivery a little more than a month. Everything works
Emitting Color: Warm White Wattage: 5V usb power supply Style: 10m 100led 50Clip
k***k –
That lindaaaas
Emitting Color: Green Wattage: 3AAA Battery powered Style: 10m 100led 50Clip
AliExpress Shopper –
It looks very pretty. They are white lights
Emitting Color: White Wattage: 3AAA Battery powered Style: 2m 20led 10Clip
AliExpress Shopper –
I haven’t tried it yet xq. I should buy the batteries, but it looks like everything ok. It took about a month to arrive in Chile
Emitting Color: Warm White Wattage: 3AAA Battery powered Style: 5m 50led 30Clip