Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of morgx.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***o –
Тример класний
доставка дуже швидка
продавцю спасибі
Color: NO BOX
J***i –
Delivery to UK just eight days.
Cuts hairs very well, well build cliper.
Recommended !
Color: WITH BOX
G***y –
Pas encore utilisé mais dans l’ensemble identique à la photo
Color: WITH BOX
O***n –
Спасибо. Супер быстрая доставка. Триммер очень хороший. Рекомендую.
Color: NO BOX
b***z –
c’est super comme machine et ça fonctionne très bien
Color: NO BOX
C***z –
Good fast great was worth it
Ye tested and load well and perfect short
Color: NO BOX
AliExpress Shopper –
Just what I was looking for a small and versatile machine, it looks like quality you have to test it, at the moment happy with the purchase Type C charging port is great, fast shipping.
Color: NO BOX
S*** –
Ačiū. Atvyko Labai greitai Super daiktas siūlau šitą pardavėja Super .. Veikia puikei Geras daiktas. Super ..
Color: WITH BOX
D***A –
Thank you very much I received my package super well
Color: WITH BOX
E***O –
Same as the picture.
I love it, it’s good material and the design is magnificent.
It comes with all accessories for cutting, cable and storage bag.
Wine very well packed and protected.
It took Spain 8 days.
I have connected it and it works, in additional comments I will add more when I use it, for the time being I love it.
Color: NO BOX
R***i –
Works well happy with it. arrived bit late then promised time.
Color: WITH BOX
AliExpress Shopper –
Thank you seller. The machine is heavy in weight, which is pleasant. Shaved his head 3 times until there were no complaints. I’m not used to holding it in my hands yet, but I think I’ll get used to it. Friends were surprised at this design. Advise!
Color: NO BOX
A***s –
Excellent purchase!
-The product arrived all as described and in perfect condition.
-Already made use of product, to my surprise, until fared better than I presumia.
-The product arrived in overtime by seller, to be more accurate arrived with 3 days before the estimated time.
-The seller is highly helpful and attentive.
Can trust, and I recommend buy in store, because is very honest and engaged in customers’ satisfaction-fact is that I’m very happy for acquisition.
To confess that surprised me delivery time, come to my country (Brazil) within 9 days, only in domestic took the Triple spent time to come to my location.
However, we Brazilian recognize that here is nothing efficient postal logistics services, if would come to me in time less than 20 days calendar.
Color: WITH BOX
A***v –
It came quickly! It’s been three weeks before Barnaul! The parcel is packed well, the box was slightly beaten, but it’s not terrible. It’s a great shave! A little uncomfortable switch button is located (from below), but for such a price you do not have to out. Still very tight put on and take off the nozzles, but as I said above… Do not have) in short, I advise everyone the seller, and the trimmer itself) if something happens, I’ll add a comment)
Color: WITH BOX
n***v –
The machine got until everything is fine let’s see
There is no parable
Color: WITH BOX
m***m –
Reliable seller send fast and product feel top quality but still not tried
Color: NO BOX
L***s –
Very good product arrived in 10 days in perfect condition I recommend 100%
Color: NO BOX
AliExpress Shopper –
Bought for a gift, the master liked, delivery fast
Color: WITH BOX
D***a –
He was very late but it was because of the post office of my country, the machine is robust, of good materials and fulfills its task.
Color: NO BOX
A***o –
Fire machine, very satisfied. I recommend the dude, everything is fast and high quality.
Color: NO BOX